Incident History

We’re having an issue with our third party provider which is causing a delay in email notifications. We already contacted the provider to try to get it fixed ASAP. A workaround is set another notification channel.

Mar 03, 22:13 UTC

This incident has been resolved.

Mar 03, 22:19 UTC

Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings. We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.

Feb 19, 18:22 UTC

This incident has been resolved.

Feb 20, 18:28 UTC

We've had an incident this morning regarding duplicated notifications around the same outage. We've now pushed a fix to prevent the issue.

Feb 08, 12:10 UTC