Problem with custom monitors relying only on probes located in Asia

Service Monitors ( Custom services )
Impact Major
Started August 31, 2025 at 11:23 PM UTC

Resolved

August 31, 2025 at 11:38 PM UTC • Duration: 15 minutes

Incident Updates

Resolved

The incident has been resolved and all systems are operational.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We've identified an issue that occurred over the last 24-48 hours with our Asia-based probe, which may cause problems with uptime monitoring detection.